Switching · 7 min read · Updated June 2026
How to switch from FareHarbor (step by step)
If a per-booking fee is quietly skimming thousands off your season, switching is easier than you think. Here's how operators move from FareHarbor to Theybook in an afternoon — and start keeping 100% of every booking.
By the Theybook team — built with operators, for operators
1. List your experiences and pricing
Write down each tour, charter or activity you sell, with its price, capacity and duration. Note any tiered pricing (adult/child) and add-ons (gear, processing, photos).
This is the only real prep work — and it's the same information you already have in FareHarbor.
2. Recreate them in your new platform
In Theybook, add each experience with its pricing and capacity. Tiered pricing and add-ons take seconds. Set a recurring schedule and Theybook generates dated, seat-limited departures for the next 90 days automatically.
3. Design your booking page
Pick a preset, add your logo and photos, and tune colors, fonts and sections until the page looks like your brand. Connect your own domain so guests never see someone else's branding.
4. Connect Stripe and test
Link your own Stripe account so payments land directly with you. Run a test booking end to end — checkout, confirmation email, calendar invite, manifest — so you know the flow cold.
5. Go live and embed
Paste the embed widget onto your existing website, or use your booking page as your main site. Point your links at the new flow, and you're taking commission-free bookings.
Common switching mistakes (and how to avoid them)
The classic error is cancelling the old platform before the new one is proven. Run in parallel: keep FareHarbor live while you build and test, and only redirect your website's buttons once you've completed a real test booking end to end — checkout, confirmation email, calendar invite, manifest entry.
Second mistake: forgetting in-flight bookings. Reservations made on the old system still exist after you switch your links; either let them run their course there or re-enter near-term ones manually so your dock roster lives in one place.
Third: losing the customer list. Export customers and booking history before your old subscription lapses — it's your most valuable marketing asset, and platforms rarely make exports easier after you cancel.
What about the booking fee your guests were paying?
If your old platform passed its ~6% fee to guests at checkout, switching hands you a quiet pricing decision: keep your sticker prices and let guests enjoy a genuinely cheaper total, or raise prices by a few percent — guests pay the same as before, and the margin lands with you instead of the platform.
Most operators split the difference: a modest price adjustment plus a 'no booking fees' message on the booking page, which converts noticeably better against competitors still adding fees at the end of checkout.
A realistic timeline
Hour one: account, experiences, pricing tiers and add-ons. Hour two: availability schedules and a design preset with your logo and photos. Hour three: Stripe connection, intake questions, waiver text, and a full test booking. Then a 15-minute website edit to repoint your buttons. Operators with large catalogs may spread this over a weekend — but the work is data entry, not engineering.
Key takeaways
- Most operators complete the move in an afternoon
- Payments go straight to your own Stripe from day one
- Keep your existing website — just embed the widget
- A flat fee replaces the per-booking commission entirely
Ready to keep 100% of your bookings?
Set up your booking page in minutes — flat monthly fee, 0% commission, payouts to your own Stripe.
Questions, answered
FAQ
01Will I lose bookings during the switch?
No — you can build everything before flipping the switch, then redirect your links once you've tested the flow. Existing FareHarbor bookings can run out their course.
02Do I need a developer?
No — setup is self-serve, and embedding the widget is a copy-paste. A developer can help with deeper site integration but isn't required.
03How much does Theybook cost?
Theybook is a flat $99/month (or $83/month billed annually) with every feature included — unlimited bookings, unlimited experiences, the full design studio, automated emails, waivers, gift cards, CRM and team accounts. There is no commission, no per-booking fee, and no setup fee. The only other cost is Stripe's standard card-processing rate, which is paid to your own Stripe account like any other payment processor.
04Do you really take 0% commission?
Yes — zero, permanently. Commission platforms typically take around 6% of every order, which on $300,000 of annual bookings is roughly $18,000 a year. Theybook's flat fee means a record month costs exactly the same as a quiet one, so every additional booking you win is pure margin.
05Who processes the payments?
Your own Stripe account. Guests pay by card at checkout and the money settles directly to your bank on Stripe's normal payout schedule. Theybook never holds, routes or touches your funds — if you ever leave, your payment history and customer relationship with Stripe remain entirely yours.
06Do I need technical skills to set it up?
No. Setup is self-serve and most operators are bookable the same day: add experiences, set availability, pick a design preset and connect Stripe. The design studio uses visual controls with a live preview, and embedding on an existing site is a single copy-paste.
Keep what you earn. Start today.
Flat fee · 0% commission · Payouts to your own Stripe · Cancel anytime