Automation
Guest emails that run themselves
Confirmations, reminders and review requests send automatically — branded, on time, and without you lifting a finger.
- Pricing
- $99 / month, flat
- Commission
- 0% — always
- Payouts
- Your own Stripe
- Setup
- Self-serve, same day
The details
What makes automated emails better
Confirmations with calendar invites
Every booking triggers a branded confirmation and a calendar attachment so guests have the details locked in.
Reminders that cut no-shows
Automatic pre-trip reminders with the meeting point and time keep guests showing up.
Post-trip review requests
After the experience, guests get a review nudge — feeding your reputation and your booking page.
At a glance
Everything included
Part of your flat monthly plan — no add-on fees, no commission.
- Branded confirmation + .ics calendar invite
- Automatic pre-trip reminders
- Post-trip review requests
- New-booking alerts to your inbox
- Waitlist notifications
- Logged and viewable in your dashboard
How automated emails works in practice
Automated Emails isn't a checkbox on a comparison chart — it's a workflow your team touches every day, which is why the details matter. In Theybook, every booking triggers a branded confirmation and a calendar attachment so guests have the details locked in.
Automatic pre-trip reminders with the meeting point and time keep guests showing up. After the experience, guests get a review nudge — feeding your reputation and your booking page.
Included in the flat fee — never an add-on
On commission platforms, capabilities like this are often where the upsell lives: a higher tier, a per-use fee, or a third-party integration with its own subscription. Theybook ships automated emails to every operator in the one flat plan, because the platform's economics don't depend on metering your success.
That matters beyond the invoice: when every tool is included, you actually use them together — branded confirmation + .ics calendar invite, automatic pre-trip reminders, post-trip review requests — and the compounding effect on revenue and saved hours is where the real return shows up.
On the record
Operators who made the switch
We were handing our old platform almost $1,500 a month in fees. The switch paid for itself inside the first week — and the booking page is genuinely nicer than what we had.
Reminders cut our no-shows in half and the waitlist quietly refills cancellations. It runs the boring parts of the business so we can run the trips.
Questions, answered
FAQ
01Do I have to send these manually?
No — confirmations, reminders and review requests are fully automatic based on each booking's timing.
02Can I see what was sent?
Yes — every email is logged in your Messages view with its status.
03How much does Theybook cost?
Theybook is a flat $99/month (or $83/month billed annually) with every feature included — unlimited bookings, unlimited experiences, the full design studio, automated emails, waivers, gift cards, CRM and team accounts. There is no commission, no per-booking fee, and no setup fee. The only other cost is Stripe's standard card-processing rate, which is paid to your own Stripe account like any other payment processor.
04Do you really take 0% commission?
Yes — zero, permanently. Commission platforms typically take around 6% of every order, which on $300,000 of annual bookings is roughly $18,000 a year. Theybook's flat fee means a record month costs exactly the same as a quiet one, so every additional booking you win is pure margin.
05Who processes the payments?
Your own Stripe account. Guests pay by card at checkout and the money settles directly to your bank on Stripe's normal payout schedule. Theybook never holds, routes or touches your funds — if you ever leave, your payment history and customer relationship with Stripe remain entirely yours.
06Do I need technical skills to set it up?
No. Setup is self-serve and most operators are bookable the same day: add experiences, set availability, pick a design preset and connect Stripe. The design studio uses visual controls with a live preview, and embedding on an existing site is a single copy-paste.
07Can I use my own website and domain?
Both. You can run your Theybook booking page on your own domain as a complete storefront, or keep your current website and embed the booking widget so guests reserve without leaving your pages. Availability, pricing and customer data stay in sync either way.
More features
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Flat fee · 0% commission · Payouts to your own Stripe · Cancel anytime